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ServiceNow Strategy

12 Days of Giving: Day Four. Simplify Your ServiceNow Journey with a New Advisory Workbook

Today we’re already four days deep into the most wonderful time of the year – Acorio’s 12 Days of Giving! We know the holidays can be anxiety-inducing – there are decorations to be hung, latkes to be made, cards to be sent, gifts to be bought and wrapped.

That’s why we’re simplifying your ServiceNow journey with the gift of a new ServiceNow Advisory Workbook. Acorio is home to an all-star team of ServiceNow experts who are here to dig in deep, listen, and provide you with the best Advisory Services out there. Today we’re giving you the tools to become your own ServiceNow advisor, helping you evaluate where you stand in your ServiceNow roadmap and see how you can transform in the new year.

Your Brand New ServiceNow Advisory Workbook

This workbook contains resources and planning activities that will help you create and plan your ServiceNow roadmap.

Here are some hints on how to get the most out of your new Advisory Workbook:

  • Save it locally on your computer to track your progress as you work through each section.
  • If you prefer something to hold onto, you can print the PDF and fill it out the old-fashioned way.
  • Snag yourself Acorio’s ServiceNow Roadmap Guide and Template here.
  • Learn how to future-proof your ServiceNow strategy with Acorio’s experts here.

Below is an excerpt from the workbook that outlines four steps  you should take to create a killer roadmap and set yourself up for success – including finding someone to serve as a ServiceNow cheerleader and defining your ServiceNow Vision and Initiatives:

Solidify Executive Support: Think about who would be the best supporter of your ServiceNow vision. What will be the best way to present ServiceNow to them? Once you’ve decided on your sponsor, wow them with carefully collected and presented information on ServiceNow and how it can be leveraged to best support your business. Focus on specific outcomes that matter to stakeholders and make sure they align with your executive goals and strategies, whether that be productivity, improved employee or customer satisfaction, increased revenue, etc.

Define your ServiceNow Vision: Think about the results you’re after with your ServiceNow transformation or implementation. Find what goals you’d like to accomplish. Take your time with this step, as proper preparation can make or break your ServiceNow implementation. Talk to employees and get the data you need to understand how ServiceNow can transform your organization. You must think critically about what you’d like the end result to be before you can decide next steps.

Define your ServiceNow Initiatives: This is where you outline the steps needed to achieve the goals you identified in step two. What actions need to be taken to realize these goals? Think step-by-step what must be done and break tasks down into manageable chunks. Defining these initiatives will help with improvements in your organization and give you measurable results.

Craft your ServiceNow Roadmap: Your roadmap factors in your timeline and what concrete steps you need to complete to arrive at a successful ServiceNow implementation. With the help of a dedicated ServiceNow partner, you can get access to Advisory and Technical expertise gleaned from hundreds of go-lives.

By downloading this workbook, you’re well on your way to becoming a ServiceNow expert! Now you have time to focus on more important things – like figuring out where in the world to put Elf on a Shelf next.