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Acorio's Mission

Acorio is a cloud consultancy on a mission to deliver on ServiceNow’s promise, with inspiration, guidance and unparalleled expertise throughout your entire Service Management journey.

We offer the credibility of hundreds of successful go-lives, coupled with agility, innovation, and a relentless focus on customer delight.

“Acorio’s clients are smart, forward-looking and innovative. As the premier, fully-dedicated ServiceNow Consultancy, we push ourselves every day to pioneer creative change and innovation for our clients, their employees and their customers. Transformation is possible! We focus on providing the right guidance to get you there."

Ellen Daley, Acorio CEO

5+yr team avg
of ServiceNow experience
14+yr team avg
of technology leadership
Group photo of Acorio team at annual summit

Acorio Team at 2017 Annual Summit (Gillette Stadium)

The Acorio Story

Formed by a team of IT veterans and visionaries, Acorio has been focused 100% on ServiceNow since its inception. With an unyielding commitment to employee and customer satisfaction, Acorio’s history is chock full of delivering innovative, flexible solutions that are inspiring and drive the ROI you need.

We are the A-Team and this is our story.

Acorio is born (and named!)

October 2012
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Coding for Acorio’s 1st ServiceNow innovation begins aboard an Amtrak

July 2013
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Acorio’s employee size doubles in a single year

November 2014
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Knowledge15—Acorio is named the top CSAT score in the entire NOW ecosystem

June 2015
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Acorio is named a ServiceNow Gold Services Partner

September 2016
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Knowledge18 - Acorio is named TOP 5 Global Partner by Certifications

May 2018
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May 2013

Knowledge13 in Las Vegas

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May 2014

Acorio’s inaugural Team Summit at Knowledge14

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December 2015

Acorio joins ServiceNow AppShare Early Access Program

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October 2015

First Acorio Academy class begins

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May 2017

Acorio is named to the BBJ’s Fast50 as the 5th fastest–growing company in Mass

Meet Some of the A-Team

Adam Mason

VP, Solutions & Innovation

Adam Pfantzer
Adam Pflantzer

Senior Consultant

Aja DelGaudio

Consultant

Ajay Gautam

Practice Lead, CSM

Alan Czako

Senior Engagement Manager

Alan Dust

Associate Consultant

Aletra Nicholson

Senior Engagement Manager

Aliaa El-Hadidy

Senior Financial Analyst

Amber Hoffman

Business Process Consultant

Amy Petkanas
Amy Petkanas

Senior Talent Acquisition Partner

Andrew Easterling

Consultant

Andrew Wortham

Senior Consultant

Anna Farrell

Senior Consultant

Armando Tiongson

Engagement Manager

Barbara Hare

Director, Business Process Consulting

Ben Adamski

Associate Consultant

Bradford Shelley

Principal Technical Consultant

Brett Teacher

Architect

Brian Murchison

Delivery Manager

Brian Murphy

CSO

Brianne Gallagher

Senior Consultant

Brigit Leuter

Business Development Representative

Brittney Krieger

Business Analyst

Cammie Blake

Business Process Consultant

Carleen Carter

Director, Technology Initiatives

Cassandra Sobutka

Intern

Charlayne Delgado
Charlayne Delgado

Business Process Consultant

Christina Sweren

Staff Accountant

Christine Dostal

VP, Finance

Christopher Leahy

Business Development Manager

Christopher McClurg

Senior Consultant

Christopher Pao

Senior Consultant

Chuck Breath

Engagement Manager

Clark Conway
Clark Conway

Architect

Cody Blakley
Cody Blakley

Senior Consultant

Courtney Schuyler

Business Process Consultant

Dale Meyer-Curley

Senior Business Process Consultant

Damian R. Broccoli

Service Lead, Quality Assurance

Dana Canavan

Director of Sales

Danny Clark
Daniel Clark

Consultant

Danita Capps

Senior Engagement Manager

Danny Lyons

Director of Technical Consulting

Dario Echeverri

Consultant

Darnell Mcgee

Sales Operations Manager

David Rampson

Senior Engagement Manager

David Sok

Consultant

David Troutt

Senior Engagement Manager

David Wiesenthal

Solution Architect

Devon Clarke

Marketing Manager, Brand and Demand

Devon Scuteri

Regional Sales Manager

Donald Conley

Business Process Consultant

Douglas Manger

Regional Sales Manager

Eliza Gercke

Associate Consultant

Elizabeth Alexander

Senior Business Process Consultant

Ellen Daley Chief Executive Officer at Acorio
Ellen Daley

CEO

Eric Kalnins

Consultant

Erica Reggie
Erica Reggie

Senior Engagement Manager

Fauzia Naqvi

Senior Engagement Manager

George Prue

Regional Sales Manager

Grant Pulver

Director, Client Partner

Grant Summers

Senior Consultant

Greg Mest

Architect

Greg Scott

Platform Solutions Consultant

Helen Cardamone

Intern

Helen Mansur

Delivery Operations Manager

Ian Clayton

Senior Business Process Consultant

Ignacio de Noriega Meneses

Senior Consultant

Ignacio Vilches

Senior Consultant

Jack Clarke

Regional Sales Manager

Jack D'Agostaro

Senior Engagement Manager

Jack Reilly

Senior Engagement Manager

James Hamilton

Senior Consultant

James Yahn

Senior Consultant

Jamie Noonan

Business Development Associate

Janeen Osselborn

Practice Lead, ITBM

Jared Romaine

Director, Solution Architect

Jared Sisley

Senior Business Analyst

Jed Curtis

Talent Acquisition Partner

Jen Miller

VP, People

Jennifer Depue

Business Analyst

Jeremiah "JJ" Cortez

Platform Solutions Consultant

Jeremy Mandle

Practice Lead, UX

Jesse Nocon
Jesse Nocon

Consultant

Jillian Sylvester

Business Development Representative

Joe Aranzullo

Architect

John Beasley

Platform Architect

John Gaeng

Regional Sales Manager

John Huckle

VP

John "Rook" Jones

Senior Consultant

John Kanthak

Consultant

John Lukondi

Senior Business Analyst

John Maher

Senior Consultant

John McCormick

Architect

John Nolan

Consultant

Jonathan "Jono" Koster

Architect

Jonathan Lawer

Regional Sales Manager

Jordan Hladish

Consultant

Josh Scott

Client Partner

Julie Alexander

Consultant

Juliet Acuff

VP, Strategic Initiatives

Julijana Hrgota

Program Manager

Julio Kuok

Business Process Consultant

Kara Lace

HR Coordinator

Karen Hanrahan

Operations Intern

Karen McAndrew Hyderkhan

Proposal Writer

Kathleen Knowles

Senior Engagement Manager

Kathryn Blackburn

Senior Consultant

Katie White

Intern

Kaushik Nanavati

Process Architect

Keith Fawcett

Platform Solutions Consultant

Ken Galante

Business Process Consultant

Ken Michelson

VP, Platform Innovations

Kendell Abrams

Business Process Consultant

Kenny Gabel

Architect

Kevin Brown

Senior Business Analyst

Kevin Donovan

Senior Business Development Representative

Kevin Zidek

Senior Consultant

Kirsten Keller

Business Analyst

Kourtney Brewster

Consultant

Kristin Elliot
Kristin Elliot

Director of Client Engagement

Kristina Noreikis

Senior Consultant, Practice Enablement

Kristy Boehnen

Senior Engagement Manager

Kyle Laurel

Consultant

Kyle Lee

Senior Engagement Manager

Larry Youngquist

Senior Consultant

Laurel Hurd
Laurel Hurd

Consultant

Leanne Green

Architect

Les Weibley

Senior Engagement Manager

Lilian Mével

Consulting Manager

Lindsay Naitzehou

Senior Engagement Manager

Lisa Yearick

Senior Business Process Consultant

Marci Parker

VP, Client Delivery

Mary Vanatta

Senior Consultant

Matt Bush

Business Analyst

Matt Thomas

Senior Consultant

Matthew Maxwell

Senior Consultant

Maureen McCulley

Regional Sales Manager

Maureen Schomaker

Senior Engagement Manager

Max Dore

Consultant

Meaghan Whyland

Senior Human Resources Generalist

Meghan Lockwood

VP, Strategic Marketing

Michael Rolfe

Senior Engagement Manager

Michelle Bautista

Solution Architect

Mike Askew

Architect

Mike Hanrahan

VP, Operations

Mike McGown

Associate Consultant

Mike Reaves

Senior Consultant

MJ Rodriguez Jr.

Architect

Monica Turner
Monica Turner

Delivery Manager

Noemi Valtierra

Associate Consultant

Olga Mendez Amor

Consultant

Omari Warren

Consultant

Pablo Pedreira

Country Manager, Spain

Paloma Fuente

Consultant

Paresh Chobhe

Delivery Manager

Patrick Donlin

Manager, Talent Acquisition

Pavan Kottam

Consultant

Pete Smith

Senior Consultant

Philip Hellerman

Business Process Consultant

Rami Blumin

Business Process Consultant

Randie Jaffe

Business Process Consultant

Raymond Gellenbeck

Architect

Reynolds Corea

Delivery Manager

Richard Norton

Architect

Rick Leonard

Regional Sales Manager

Rick Tuttle

Regional Sales Manager

Robert French

Senior Engagement Manager

Robert Koch

Regional Sales Director, West

Robert Kurahashi

Regional Sales Manager

Roger Ledford

Regional Sales Manager

Ryan Dinwiddie
Ryan Dinwiddie

Architect

Ryan Gillespie

Platform Solutions Consultant

Sara Hanrahan

Operations Intern

Sarah Carley

Marketing Manager, Inbound & Media

Scott Lane

Regional Sales Manager

Scott Lindsay

Senior Consultant

Sean Duhaime

Senior Consultant

Sean McIntosh

Director of Sales

Sergio Valverde San José

Architect

Shannon Beeby

Engagement Manager

Sharon Jacks

Senior Engagement Manager

Shaun Brachmann

Senior Consultant

Shauna Kenyon

Business Analyst

Shawn Dowler
Shawn Dowler

Consultant

Shawn Roach

Architect

Shilpa Jana

Architect

Stacey Prezel
Stacey Prezel

Practice Lead, HR Service Delivery

Steven Socha

Senior Consultant

Susan Massey

Consultant

Susan Russell

Director of Delivery Learning and Development

Sven Ingard

COO

Tanner Yearick

Senior Business Analyst

Terrell Pursley

Practice Lead, ITOM

Theresa Keeney
Theresa Keeney

Business Process Consultant

Theresa Price

Senior Business Process Consultant

Thomas Sobczak

Director, Tools & Methods

Thomas Sweeney

Delivery Manager

Timothy Haroutunian
Tim Haroutunian

Service Lead, Integrations

Todd Francisco

Director of Program Management

Todd Mizer

Business Process Consultant

Todd Morrisette

Senior Engagement Manager

Tom Welch

Senior Engagement Manager

Toni Siragusa

Business Process Consultant

Tony Nelson

Business Process Consultant

Traci Schmitz

Regional Sales Manager

Troy Jensen

Senior Consultant

Tyler Thielman

Senior Consultant

Vanessa Macias

Platform Solutions Consultant

Venkata Sai Puvulla

Consultant

Victoria Carroll

Regional Sales Manager

Wally Waltner

Practice Lead, Asset

Wendy Turns

Training Program Manager

Will Bounas

Consultant

Zach Cox

Business Analyst

Zoe Alonso

Senior Consultant

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