Integration of Processes/Adherence to ITIL
As part of our business requirement gatherings, our business process consultants work closely with the project’s technical lead, so that the solutions don’t simply exist in a vacuum. This ensures that our team’s solution integrates easily with other ServiceNow applications.
Through workshops and training, Acorio invests a lot of time in aligning clients with best practices in ITIL. Our approach to process consulting helps illustrate the interdependencies of the processes and takes a holistic approach to defining these.