Jakarta makes significant leaps in three areas: modernized ITSM, seven new applications beyond traditional ITSM, and performance enhancements for a more rewarding platform use.
ServiceNow can be leveraged as a means for meeting speed and visibility expectations among your customers, employees, and partners. Satisfy demands, see progress, and solve problems.
Customer Service Management now available for B2C support, HR Service Delivery is now a scoped application, and Automated Testing Framework.
This Insight Report will walk you through the steps you can take today to create an exceptional, customer-focused culture with the information already living in your engagement systems and datacenter.
We’ve distilled the lessons learned in both ServiceNow tactical implementation and ServiceNow organizational expansion to share five insights for you to build a successful service management foundation.
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