ServiceNow HR Service Delivery (HRSD)

Modernize Your Employees’ Experience with Acorio’s HRSD Practice

Strategic HR leaders told Gartner their top three on the job challenges are managing change, workforce planning, and developing leaders. Acorio’s HR Service Delivery Practice can help you direct your energy in the right direction!

We work with our clients to help HR develop more strategic partnerships with the business, and leverage ServiceNow to automate tactical, repetitive tasks – all while making your employees happier!

Unmatched HR Service Delivery Practice: Aligning Industry Expertise with Deep ServiceNow Technical Know-How

With over 40 years’ experience working with HR leaders to unlock HRSD’s potential, Acorio’s HRSD practice leadership guides leading firms to adopt a comprehensive HR Service Delivery model using ServiceNow.
BRING TOGETHER HR EXPERTISE,
technology transformers, and organization change professionals, to come up with the right transformation strategy.
UNCOVER YOUR STRATEGIC WORKFORCE POTENTIAL
through active employee engagement, strategic planning, and a focus on high-value activities.
AUTOMATE THE MUNDANE
and create modern, intuitive experiences using ServiceNow.
EMPOWER EMPLOYEES TO HELP THEMSELVES
with search and self-service.
CREATE AN EMPLOYEE SERVICE CENTER
to treat employees holistically, and deliver all firm services (finance, HR, IT, legal) to optimize productivity.

Leverage ServiceNow to Unlock Employee Value

Boost ESAT scores
Improve HR professional value
Create modern, intuitive Employee Service Centers
Invigorate onboarding and off-boarding
Manage change strategically
Leverage mobile-first technology

Meet Our People

Stacey Prezel
Stacey Prezel
Practice Lead, HR Service Delivery
Stacey Prezel specializes in defining services and processes that provide value and improve transparency for customers. With over a decade helping organizations transform their IT and enterprise processes, Stacey uses her expertise to help customers align with best practices and ensure successful adoption. She has also assisted organizations with developing implementation roadmaps, balanced scorecards and continual service improvement plans.
Adam Mason Vice President, Solutions And Innovation of Acorio
Adam Mason
Vice President, Solutions and Innovation
Adam is responsible for the solutions and innovation teams at Acorio. Originally a ServiceNow Customer Hero and hackathon champion, Adam has worked in nearly every level of the platform. He brings this experience to our clients in order to find innovative solutions and great user experiences for business and organizations using ServiceNow.
Bradford Shelley
Senior ServiceNow Consultant
Brad is a fast paced, flexible, and business oriented ServiceNow Technical Consultant. He originally started in the IT landscape doing both Tier 2 support and deploying data and wireless networks for four years. From there he switched to working on ServiceNow, starting as the sole adminof the organization to becoming the Lead Developer responsible for a majority of the ServiceNow platform.
Tom Sweeney
AVA Delivery Lead
Tom has over 35 years of experience connecting people, process, and technology to produce value, business outcomes, and create positive customer experiences. He is a Business Process Consultant who provides quality support and consistently exceeds client needs by providing service beyond expectation.
SERVICENOW HRSD THOUGHT LEADERSHIP

Kick-start your HR Service Management transformation today.

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