ServiceNow HR Service Delivery (HRSD)
How can ServiceNow transform your HR Service Delivery? Start simplifying HR processes, reducing time spent on routine tasks, and modernizing the employee service experience by answering the following questions; The Big Picture: Why are we all investing in HR? Real World Examples: What's possible in HRSD? PLUS get a free pitch deck to make your ServiceNow business case.
Gartner’s Analysis of Modernizing HR Service Delivery for the Digital Workforce
As our global workforce continuously moves towards more flexible work arrangements, HR Departments grapple with the challenge of addressing inevitable service complexities. Many companies today are re-evaluating the ways in which they organize HR. With HR Service Delivery, firms can streamline communication, improve operational efficiency, and reduce service delivery costs.
Salt River Project: One of the country’s largest utilities applies Service Management principles to their HR Case Management.
Salt River Project (SRP) is one of the nation’s largest public power utilities, providing electricity to 1 million customers in Central Arizona. SRP is the oldest multipurpose federal reclamation project in the US. SRP sought to replace their highly-customized legacy system that and implement ITIL and business processes to avoid these complex customizations. Additionally, SRP wanted to improve management, visibility and reporting for requests related to HR (i.e. benefits).
ServiceNow’s Guide to Why HR Delivery Service Can Be Such a Pain (and How to Avoid its Headaches)
We all know how important a strong HR department is for any well-established company; a good HR department ensures strong recruitment efforts, straightforward employee training, and quick response times for employee inquiries regarding reimbursements, time-off, or benefits. But what about all of the other responsibilities HR has to juggle?