ServiceNow Innovation

Why ServiceNow (Really is) More Innovative Than Tesla

Just over two years ago, I joined this boutique consulting firm 100% exclusively focused on ServiceNow, a technology platform I hadn’t really heard of. At the time, I joked with family and friends that ServiceNow was the fastest-growing billion dollar company that you’ve probably never heard of. What a difference two years makes! 

On Tuesday, Forbes Magazine rolled out their 8th annual list of the World’s Most Innovative Companies. Facebook is #10. Amazon ranks in at #5, followed by Tesla at #4. 

ServiceNow came in at #1, which makes them officially the Most Innovative Company in the World. As you can imagine, the reaction has been a groundswell of energy and support – and perhaps a bit of surprise to Wall Street and Main Street. 

Why ServiceNow Landed On Top

In their public announcement, ServiceNow Executives maintained their trademark humility and pride over the growth of their company, and what it feels like to rank so well on such a list – especially to top the rankings in their list debut. This was perhaps best captured by ServiceNow’s EVP of Worldwide Sales, Kevin Haverty, who shared on LinkedIn that, “We tip our hats and thank everyone who believes work should work better. You’re why we debuted at #1 on Forbes World’s Most Innovative Companies list.”

ServiceNow‘s Chief Marketing Officer, Dan Rogers, gave all credit to the ServiceNow customers who continue to push the company to develop groundbreaking tech, writingThank you to the inspiring ServiceNow customers, while founder Fred Luddy credited his coworkers, “You folks had all of the ideas. I just wrote them down and thought about them.”

Whichever side of the equation you prefer to credit, there is no denying the power of ServiceNow. Our own CEO, Ellen Daley, a former member of the Executive Team at Forrester Research, explains, “ServiceNow’s innovation lies in its elegance. It’s solving a common but complex problem (processes and assignment of work) with a cloud-native, holistic approach that is easy to maintain and use.”

16 More Reasons

In that spirit, with the announcement of ServiceNow’s ranking, we took a minute to reflect on other reasons why we think ServiceNow beats everyone out for innovation. Check out what our Executives, experts, and consultants think about where the power of ServiceNow stems from. 

To see all 16 quotes, click the navigation arrows, or simply swipe left!

The Power of Innovation

If being on the Forbes list isn’t enoughin the past week ServiceNow also ranked as a Visionary company on Gartner’s Customer Experience Magic Quadrant after less than 2 years in the Customer Service Marketplace – the most significant move for any vendor in the past 2 years. Just a day later, they were named a leader in the Magic Quadrant for Enterprise High-Productivity Application Platform as a Service Market. 

We made the early bet on ServiceNow, deciding to be 100% dedicated to the cloud-based services company, and as they have moved from a niche ITSM player to a Global Business Services platform and the emerging Enterprise Operating System (EOS), changing how work, well… works. 

It’s both humbling and deeply rewarding to watch the growth our team (and the entire partner ecosystem) has seen on this ride. While ServiceNow has seen 37% growth this year, we have also grown over 208% over the past 3 years – earning rankings on the BBJ’s Fast 50 High-Growth companies two years in a row, and even a slot as the Best Place to Work by the Boston Globe for our category. No longer the “little consulting firm who could,” earlier this month, Acorio was named a Global Top Five Partner for Total ServiceNow Certifications, taking our place as the largest Pure Play ServiceNow Consultancy.

As Ellen Daley told me this morning, “We are so fortunate to be ServiceNow’s Partner and to have found this rare and special alchemy that is taking place in the market right now.” 

So, our hat’s off to you #NOW – we truly cannot wait to see what the next year brings! 

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