ServiceNow’s Tokyo Release is Here! [eBook]

The long-awaited ServiceNow general release, Tokyo, is finally here and with it, ServiceNow is proving its commitment to drive better experiences across IT, Employee, and Customer workflows.

With enhancements across the entire platform, the “Platform of Platforms” continues to connect people, systems, and functions through digital workflows so your organization can achieve better results, productivity, and delightful experiences.

Get a preview of Acorio’s ServiceNow Tokyo eBook below!

IT Excellence (And ServiceNow Tokyo Highlights You Can’t Miss!)

ServiceNow continues to automate and innovate so your organizations can achieve business value faster. These are just some of the top IT enhancements and innovations we excited to see from ServiceNow Tokyo…

Enterprise Asset Management (EAM)

With EAM, your business can now automate the end-to-end lifecycle of physical assets – enabling your business to gain more visibility into your assets, scale successfully, and reduce expenses.

With ServiceNow EAM, you can organize all your various assets – across vertical and industries – in one place for full visibility. With EAM Workflow Automation, you can plan, acquire, deploy, operate, maintain, and retire assets creating a seamless end-to-end experience for your employees. With Inventory Management, you can run efficient stock rooms by tracking inventory levels across various locations, optimize stockrooms – like setting auto-replenish stock rules, identify if an asset is ready for a refresh or disposal.

Service Operations Workplace

ServiceNow Operations Workplace creates a unified experience so agents and operators can view incidents, problems, changes, alerts, and logs which enable them to predict and resolve service issues proactively.

With instant problem identification, collaboration, resolution, and personalized/configurable views, employees can improve service availability and reliability – delivering a better customer and employee experience fit for today’s digital-first landscape.

ESG Management

Environmental, Social and Governance (ESG) is a top priority for organizations today, because of its economic and moral imperative for people and our plant. But with it, there are increasing demands to manage and report ESG impacts.

ServiceNow ESG Management (ESGM) enables organizes to manage, visualize, and report on various ESG issues. And with ServiceNow, you can store and organize ESG data to automate dashboards and reports to track your progress against company specific ESG goals, based on organizationally defined KPIs and metrics.