Technology, Media,
& Telecommunications

Build Connections that Drive Customer Satisfaction

Technology, Media, and Telecommunications organizations face the need to differentiate themselves in a saturated market all while providing uninterrupted, cutting-edge service. The current cloud-first world has redefined the traditional operating model – organizations must build long-term relationships that ensure continual customer contract renewal.

Align Your Systems and Processes to Capitalize on New Demand

The COVID-19 pandemic has caused a surge in demand the likes of which the industry has never seen. As people around the world shifted to working, learning, and seeking entertainment online and from home, Technology, Media, and Telecommunications companies have stepped up to keep the world connected, entertained, and informed in this turbulent time.

Telco companies now face an imperative to align systems and processes to drive customer satisfaction and capitalize on this growing and shifting demand.

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Future-Proofing Your Organization in a Digital-First World

The way consumers are interacting with media and using technology is shifting. The world is standing at the precipice of something new – which gives Technology, Media, and Telecommunications organizations an opportunity to make significant upgrades to infrastructure, systems, and processes that will support the business throughout the next decade.

Acorio has years of consulting experience providing world-class solutions for organizations that run the gamut of industries, from software companies to telecommunications providers and more. Our consultants are ready to help you drive meaningful digital transformation in your organization.

Drive Critical Business Outcomes with a Single System of Record

In a fiercely competitive industry landscape, Tech, Media, and Telecommunications companies must deliver on three crucial business imperatives:

Reduce Operational Costs

Replace inefficient legacy tools and automate manual processes with the platform of platforms.

Drive Customer Outcomes

Leverage visibility and predictive analytics to solve customer and service issues before they even start.

Maximize Speed & Agility

Drive speed and agility at scale through an interconnected work environment fueled by a unified platform.

Communication service providers have stepped up to keep us all connected during these recent surges in network demand. This pandemic has also highlighted the need for even more flexibility and efficiency in service and operations going forward. With ServiceNow, CSPs can reduce friction with their customers, reduce operating costs, and more efficiently manage network outages and changes.

Chris Bauschka General Manager of Telecommunications, Media, and Technology, ServiceNow

Are you ready to step into the future?

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